ICT Supporter
Are you passionate about IT and want to provide support where it is needed on a daily basis? We are looking for a practice-orientated ICT supporter to join our IT team.
We can only consider applicants who are authorised to work in Switzerland (EU/EFTA). We only consider direct applications.
Permanent
100%
Hybrid working time after coordination
01.08.2026
German
What we offer
With us you benefit from at least 25 vacation days. We use an electronic time capture system so that you can reward your overtime with additional days off.
Culinary delights are very important to us: freshly prepared food in our staff restaurant, a lunch menu including soup and salad, water & tea and free fruit as well as high-quality products at greatly reduced prices await you in our outlet.
Benefit from our contribution to environmentally friendly mobility, convenient public transport connections and a free SBB GA travelcard!
Expand your knowledge with extensive training programmes, high-quality courses at the Coop Training Centre and a wide range of personal development opportunities.
Your well-being is important to us: benefit from our health management programme, attendance bonus, discounted Reka cheques, exclusive employee discounts and subsidised fitness subscriptions – for health and fun during your leisure time.
Experience unforgettable moments at our department events and help to strengthen the team spirit at the company run – celebrate, exercise and socialise together.
Secure your future with our exceptionally generous pension scheme, receive anniversary and Christmas bonuses and attractive rewards for employee referrals. You will also receive the Coop employee discount card and we will pay two-thirds of your pension fund contributions.
Organisez vos horaires de manière flexible grâce aux modèles de travail à temps partiel et expérimentez un environnement professionnel inclusif où la diversité est appréciée et encouragée.
Your tasks
- Installing, configuring and maintaining workstation systems, peripheral devices, mobile devices, servers and network components
- Ensuring the stable operation of hardware, software and networks at several locations
- Receiving, analysing and resolving hardware, software, network and communication faults (1st/2nd level)
- Escalating complex incidents and coordinating suppliers, consultants and external support partners
- Supporting, advising and instructing users in the daily use of IT systems
- Assisting with rollouts, software evaluations and smaller automations and scripts
- Working in early and late shifts, assignments in maintenance windows and on-call duty (7×24)
What you bring with you
- IT training or comparable practical experience
- Experience in IT support and with Windows/Microsoft environments
- Very good knowledge of German, French and English an advantage
- Independent, team player, able to work under pressure and flexible
- Driving licence and willingness to work on site
- High service orientation and genuine enthusiasm for IT
Any more questions?
I'm happy to help
I'm happy to help
We are proud of this
This is what our application process looks like:
Thank you for your application! We have received your documents and will get back to you as soon as possible.
We would like to get to know you and your motivation better in the first introductory meeting – let us have a relaxed chat and find out together whether we are a good match.
In the second interview, we will get to know each other better and talk about your skills and the next steps at our company – we look forward to continuing our dialogue with you. For some positions, an assessment may still be required - if this is the case, you will be informed in good time.
Congratulations, you have won us over and we you! We are now finalising the process and look forward to welcoming you to our team soon.
