Complaints clerk (m/f/d)
Süddeutsche Truthahn AG is one of the leading German producers of high-quality turkey products. As part of the Swiss Bell Food Group, Süddeutsche Truthahn AG is part of an international, rapidly expanding food group with around 13,000 employees. As part of the successful development of the company, we are looking for a full-time position at the Ampfing site as soon as possible
Unlimited
100%
as of now
German
What we offer
With us, you benefit from at least 25 days' holiday, a flexitime system and special leave for important events such as marriage, birth or relocation.
Culinary delights are very important to us: freshly prepared food awaits you in our canteen.
Benefit from ample parking facilities and reimbursement of your travel expenses for business trips - sustainable and worry-free travelling!
Receive rewards for employee referrals.
Organise your working hours flexibly with part-time models, work in professional work clothes and experience an inclusive working environment in which diversity is valued and encouraged!
Experience unforgettable moments at our company events - celebrate together and socialise!
Your well-being is important to us: Benefit from our health management and exclusive employee discounts.
Take advantage of our extensive training programmes to keep up to date and expand your professional skills.
Your tasks
- Processing all customer feedback and complaints
- Initiating investigations to determine the causes of complaints
- Documenting investigation results and measures
- Conducting trend analyses for customer and consumer complaints
- Preparing and supporting the reporting of complaints
What you bring with you
- Completed vocational training in the commercial sector
- Ideally several years of professional experience
- Very good IT skills, especially in Excel
- Organizational talent, communication skills, motivation and flexibility
Any more questions?
I'm happy to help
I'm happy to help
We are proud of this
This is what our application process looks like:
Thank you for your application! We have received your documents and will get back to you as soon as possible.
We would like to get to know you and your motivation better in the first introductory meeting - let's have a relaxed chat and find out together whether we are a good match!
In the second interview, we will get to know each other better and talk about your skills and the next steps at our company - we look forward to continuing our exchange with you! For some positions, an assessment may still be carried out - if this is the case, you will be informed in good time.
Congratulations, we have convinced you and you have convinced us! We are now finalizing the last steps and look forward to welcoming you to our team soon!
