Quality Management Clerk (m/f/d)
Do you have a good feel for quality and want everything to fit together perfectly? In this role, you will ensure that complaints processing, laboratory sample commissioning and quality tests run smoothly - precisely, in a structured manner and in close cooperation with the production and laboratory teams. Your eye for detail, your organizational skills and your passion for food quality are what counts here. Sounds like you? Then apply now and become part of a team that lives and breathes quality, values ideas and values collaboration.
Permanent
50%
Flexitime
as of now
German
What we offer
We offer 30 vacation days, a flexitime system and special leave for important events such as marriage, birth or relocation. In addition, you do not work on 24 December and 31 December.
Expand your knowledge with extensive training programmes, high-quality courses at the Coop Training Centre and a wide range of personal development opportunities such as mentoring and coaching.
Your well-being is important to us: Benefit from our health management programme and subsidised fitness subscriptions - for health and fun during your leisure time.
Organise your working hours flexibly with part-time models, wear professional work clothes and experience an inclusive working environment where diversity is valued and encouraged.
Experience unforgettable moments at our company events – celebrate and socialise together!
Benefit from ample parking facilities and in Seevetal also from convenient public transport connections and attractive ticket subsidies – for sustainable and carefree travelling.
Receive anniversary bonuses and attractive rewards for employee referrals. We also offer various corporate benefits (discounted online shopping offers) and a company pension scheme. At our plant in Schiltach, we also offer monthly vouchers (e.g. supermarket, petrol station) and free lunch.
Benefit from high-quality products at greatly reduced prices in our factory outlet.
Your tasks
- Processing end consumer inquiries and complaints and forwarding them to the relevant departments to initiate corrective measures
- Taking telephone calls from end consumer complaints
- Evaluating complaints and preparing reports
- Processing laboratory samples, Assessment and forwarding of results
- Conducting tastings and reserve sample management
- Communication and coordination with all areas affected by the processes in the QM area of responsibility
- General processing in the administration/laboratory area
What you bring with you
- Successfully completed relevant vocational training in the food or laboratory sector
- First professional experience, ideally in the field of quality management with complaints management
- Confident handling of Microsoft Office
- Knowledge of relevant standards, laws and regulations desirable
- SAP knowledge desirable
- Team skills, assertiveness, an independent and careful way of working, as well as a high level of performance and commitment
Any more questions?
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We are proud of this
This is what our application process looks like:
Thank you for your application! We have received your documents and will get back to you as soon as possible.
We would like to get to know you and your motivation better in the first introductory meeting – let us have a relaxed chat and find out together whether we are a good match.
In the second interview, we will get to know each other better and talk about your skills and the next steps at our company – we look forward to continuing our dialogue with you. For some positions, an assessment may still be required - if this is the case, you will be informed in good time.
Congratulations, you have won us over and we you! We are now finalising the process and look forward to welcoming you to our team soon.
